Last updated: June 2025
Franks Media ("we", "us", "our") is committed to protecting your personal data. This policy explains what information we collect, how we use it and your rights under the UK General Data Protection Regulation (UK GDPR).
Who we are
Franks Media is based in Huddersfield, West Yorkshire. Our contact email is info@franks-media.co.uk.
What data we collect
When you submit an enquiry form on this website we collect your name, email address, phone number (if provided) and any message you send. We do not collect payment information directly — any payments are handled by third-party providers.
How we use your data
We use your information solely to respond to your enquiry and communicate with you about our services. We will not sell, share or pass your data to any third party for marketing purposes.
Third-party services
Our contact forms are processed by Formspree (formspree.io), who store form submissions on our behalf. Their privacy policy is available at formspree.io/privacy. We may use Google Analytics to understand how visitors use this site — this collects anonymised usage data only.
How long we keep your data
Enquiry data is retained for up to 2 years, after which it is deleted unless an ongoing business relationship requires otherwise.
Your rights
Under UK GDPR you have the right to access, correct or request deletion of your personal data at any time. To exercise these rights, email us at info@franks-media.co.uk.
Data security
We take reasonable steps to protect your data. Our website is served over HTTPS. Form data is transmitted securely via Formspree.
Changes to this policy
We may update this policy from time to time. The date at the top of this page will reflect the most recent revision.